FAQ

Frequently Asked Questions

What is causing difficulties for me with the import of the demo?

There could be many reasons for difficulties caused during the demo import procedure. Some of them can be : consistency in network, loading and responding process of server, theme cannot be matched with the initial requirements, etc. It would be helpful to check for compatibility, ensure your system meets the requirements, and review any error messages provided during the import process for more specific information on the problem.

How can I modify or replace the logo of the theme?

To alter the logo, you can modify the preferred header using Elementor.

How can I modify or replace the loader of the theme?

To customize the theme loader, log in to your WordPress admin dashboard, navigate to Streamit Options > Loader, and upload the loader of your choice.

You can effectively translate your theme data by employing a third-party translation plugin. Simply ensure to conduct compatibility tests with our theme before installing and activating the plugin.

Is it possible to incorporate alternative payment gateways into your theme?

We’ve incorporated the Paid Membership Pro plugin to handle subscriptions, and there’s an add-on allowing integration with multiple payment gateways. Moreover, the theme supports the WooCommerce payment gateway, offering an alternative for processing payments.

What causes the prolonged loading time of your theme? Why does it exhibit sluggish performance?

Various factors can contribute to prolonged loading times, including but not limited to large media files, insufficient hosting resources, excessive plugins, outdated themes or plugins, caching issues, and external embedded media. It’s essential to assess and address these potential issues to optimize the performance of your website.

What causes the occurrence of warnings and fatal errors in my system?

This issue is likely occurring because there’s a high possibility that your debug log is turned on. You can include the following code snippet in your wp-config.php file: 

Path : theme > wp-config.php 

Code : define(‘WP_DEBUG’, false);

ini_set(‘log_errors’, ‘On’);

ini_set(‘display_errors’, ‘Off’);

ini_set(‘error_reporting’, E_ALL);

What causes challenges during the theme setup process, and what steps should be taken to fulfill the initial requirements of the theme setup wizard?

You can add the following code to wp-config.php file to avoid challenges caused dusing theme setup.

File Path : theme > wp-config.php

Code : 

// Set PHP configuration values

ini_set(‘max_input_vars’, 3000);

ini_set(‘memory_limit’, ‘128M’);

ini_set(‘max_execution_time’, 300);

ini_set(‘max_input_time’, 300);

ini_set(‘upload_max_filesize’, ’64M’);

ini_set(‘post_max_size’, ’64M’);

How to modify the theme's homepage?

To change the initial page where users first interact, follow these steps:

  1. Log in to your WordPress admin dashboard.
  2. Navigate to Settings > Reading.
  3. In this section, you can designate your preferred homepage.
Why does the structure of my page become disrupted every time I update your theme?

This issue exclusively arises when users request personalized customizations. In all other scenarios, updating the theme and plugin versions doesn’t lead to any breakdown in the page structure. As previously noted, it’s advisable to revert to the most recent efficient backup to prevent the loss of crucial and irretrievable data.